Cookie Policy
This Cookie Policy explains how reachcraft uses cookies and similar technologies on our website to enhance your browsing experience, analyze site traffic, and provide personalized content.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. These files contain information that helps websites recognize your device and remember your preferences, settings, and actions from previous visits.
When you visit reachcraft, we may place several types of cookies on your device to provide you with a personalized experience and to help us understand how our website is being used. Cookies play a crucial role in modern web functionality and are essential for delivering the high-quality service you expect from our platform.
Each cookie is unique to your browser and contains anonymous information. Some cookies are temporary and are automatically deleted when you close your browser, while others remain on your device for a longer period until they expire or are manually removed.
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the website to function properly. They enable basic features like page navigation, secure access to your account, and form submissions. Without these cookies, our website would not function as intended.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website design, content, and user experience.
Marketing Cookies
These cookies track your browsing habits across websites to deliver more relevant advertisements and measure the effectiveness of our marketing campaigns. They work with advertising partners to build a profile of your interests.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and display options. They make your browsing experience more convenient and tailored to your needs.
Specific Cookies and Purposes
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _reachcraft_session | Maintains user session across page requests | Session | Essential |
| _ga | Distinguishes unique users for Google Analytics | 2 years | Analytics |
| _gid | Distinguishes unique users for Google Analytics | 24 hours | Analytics |
| _fbp | Tracks visitors across devices for Facebook Pixel | 3 months | Marketing |
| user_preferences | Remembers user's display and language preferences | 1 year | Functional |
| recent_products | Stores recently viewed products for quick access | 7 days | Functional |
How We Protect Your Privacy
Data Minimization
We only collect cookie data that is necessary for providing our services and improving your user experience.
No Sensitive Data Storage
We never store sensitive personal information such as passwords, credit card details, or identity documents in cookies.
Encrypted Transmission
All cookie data transmission is secured using industry-standard SSL/TLS encryption protocols.
Third-Party Compliance
All third-party service providers we use (Google Analytics, Facebook) comply with international privacy standards and regulations.
Regular Audits
We regularly audit our cookie practices to ensure they meet the highest standards of privacy and security.
Data Retention
We automatically delete cookies according to their specified expiration times, and you can request immediate deletion at any time.
Managing Your Cookie Preferences
Cookie Control Options
You have full control over which cookies you accept. You can manage your preferences through multiple methods:
Browser Settings
Control cookies through your web browser's settings. Most browsers allow you to:
- View cookies currently stored on your device
- Block all cookies or cookies from specific sites
- Delete existing cookies automatically
- Set notifications when cookies are being placed
Our Cookie Banner
When you first visit our site, you can customize your cookie preferences using our intuitive cookie consent banner:
- Accept all cookies for full functionality
- Accept only essential cookies
- Customize your preferences by category
- Save your preferences for future visits
Important Notice
Please note that disabling certain cookies may affect the functionality of our website. Essential cookies are required for basic site features, and without them, some services may not work properly. We recommend keeping essential cookies enabled to ensure the best user experience.
Legal Compliance and Rights
GDPR and Privacy Rights
Your Rights Under GDPR
- Right to Information: Transparent information about our cookie usage
- Right to Access: Request details about cookie data we store
- Right to Rectification: Correct any inaccurate cookie-related data
- Right to Erasure: Request deletion of your cookie data
Legal Basis
- Essential Cookies: Legitimate interest in providing website functionality
- Analytics Cookies: Your consent for performance improvement
- Marketing Cookies: Your consent for personalized advertising
- Functional Cookies: Your consent for enhanced user experience
International Privacy Standards
Our cookie practices comply with international privacy regulations including GDPR (European Union), CCPA (California), and other applicable privacy laws worldwide. We continuously monitor legal developments to ensure ongoing compliance.
Frequently Asked Questions
What happens if I disable all cookies?
Disabling all cookies may prevent some website features from working properly. Essential cookies are necessary for basic functionality like login sessions, shopping cart operations, and form submissions. Functional, analytics, and marketing cookies enhance your experience but are not required for core website operation.
How long do cookies remain on my device?
Cookie duration varies by type. Session cookies are automatically deleted when you close your browser. Persistent cookies remain until they expire or are manually deleted. Our longest-lasting cookies expire after 2 years. Each cookie's specific duration is listed in our cookie table above.
Can I opt out of cookies without affecting website functionality?
Yes, you can opt out of analytics, marketing, and functional cookies while keeping essential cookies enabled. This provides privacy protection while maintaining basic website functionality. Use our cookie preferences tool or your browser settings to customize your cookie acceptance.
Do you share cookie data with third parties?
We share data with trusted third-party service providers (Google Analytics, Facebook) to enhance our services. These partners are contractually bound to protect your data and only process it according to our instructions. We do not sell personal information obtained through cookies to third parties.
Updates to This Policy
Policy Version Control
We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy regularly to stay informed about how we use cookies.
We will notify users of significant changes through prominent notices on our website or via email if you have subscribed to our services.
Questions About Our Cookie Policy?
We're here to help. Contact us if you have any questions about our use of cookies or this policy.
Visit Us
National Highway
Sta. Rosa 4026, Laguna
Philippines
Call Us
+63 977 301 9988
Mon-Fri: 8:30-17:30
Sat: 9:00-13:00
Privacy Officer
Dedicated privacy support
for cookie-related
questions